Terms and Conditions


Thank you for visiting CREATIVE MUM LIFE.  By using the CREATIVE MUM LIFE website you are deemed to have agreed to these terms and conditions of use.  These terms apply to all visitors and users who access and use this website.  We reserve the right to change or modify these terms and conditions at any given time and without notice to you.  By continuing to use the CREATIVE MUM LIFE website after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, CREATIVE MUM LIFE advises you to check this page regularly.

Directory Listings In Our Grow & Learn Services Hub

To qualify to be listed in our Grow & Learn Services Hub, your business must be:

  • located within Australia;
  • provide shipping to Australia;
  • suited to one or more of the website’s categories;
  • regularly open to the public; and
  • submitted by the business owner or authorised agent. We reserve the right to decline businesses that don’t meet the above criteria.

Marketplace Businesses

CREATIVE MUM LIFE receives a commission from the sale of all products in the marketplace (excluding shipping costs). The remaining funds, including shipping, will be deposited directly into the businesses nominated PayPal account via an automated system. It is the business owner’s responsibility to ensure that their contact details and payment information is kept up to date, in order to facilitate this process.

Businesses are requested to advise us if there are any changes to their product range, however, the Business is free to make changes to their product range including price, quality and quantity.  These matters are outside the control of CREATIVE MUM LIFE and we accept no responsibility to any changes made by these external websites.


Businesses agree to ship sold items (or if ‘made-to-order’, agree to commence production) once a payment transaction is complete and reflected in their Stripe Connect account. CREATIVE MUM LIFE will inform businesses of each transaction via email.

Businesses are required to specify shipping (and if ‘made-to-order’, lead times) in ‘product descriptions’. Businesses can amend shipping costs over time.

Businesses are responsible for shipping their sold items to customers and are ultimately responsible for ensuring customers receive their items. In the unlikely event, an order does not arrive, be prepared to provide valid proof of shipping.

Businesses agree to comply with all local and international shipping and customs regulations.


Businesses manage all returns, refunds, exchanges directly with the customer. In the case of a refund, it is the Businesses responsibility to notify CREATIVE MUM LIFE who will then reimburse the agreed commission, less the PayPal fees. Businesses agree to resolve any disputes directly with the customer.

Businesses are required to disclose an abridged version of their returns policy in each ‘product description’.


Businesses can cease their partnership with the CREATIVE MUM LIFE marketplace at any time, granting two weeks notice via email.

Photos and information privacy

Photos make your listing more attractive and enable your business or event to be featured in our other marketing channels. When adding photos, please ensure:

  • they are free from text, logos or marketing messages;
  • they accurately represent your business or event;
  • you own the copyright or have permission from the copyright owner;
  • you have permission from any people that can be identified in the image;
  • if children are identifiable, you have written consent from their parent/guardian they are taken in a lawful, fair and direct manner.


The Businesses that are featured in our Learn & Grow Services Hub pay a monthly membership fee.  As part of this fee, there are a number of features which are sponsored, including advertisements. For more details, please view our membership packages page.  There are a number of independent features which do not incur a cost including any reviews on our blog and any non-sponsored mention on our social media channels.

We aim to keep a balance between providing a promotion service to the independent businesses, and also ensuring that you get an honest representation of the businesses featured.

The Business may change or cancel their membership in our Learn & Grow Services Hub at any time, within my-account. Upon cancellation, the subscription will automatically cancel when the end of the current month is reached. Cancellations are effective immediately, and no further charges will be made to the Business.


CREATIVE MUM LIFE will make every attempt to publish true and accurate information, however, we cannot guarantee that there will never be any errors or mistakes in published material. CREATIVE MUM LIFE does not accept any responsibility for the accuracy or completeness of any material
contained in this site.  Additionally, CREATIVE MUM LIFE disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.

Our website contains links to businesses that are not owned or controlled by CREATIVE MUM LIFE and are considered an “external website”. CREATIVE MUM LIFE assumes no responsibility for the content, privacy policies, or practices of the business websites or services.  You acknowledge and agree that CREATIVE MUM LIFE shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such business.  We strongly advise you to read the terms and conditions and privacy policies of any businesses that you visit.

Businesses are requested to advise us if there are any changes to their product range, however, the businesses are free to make changes to their product range including price, quality and quantity.  These matters are outside the control of CREATIVE MUM LIFE and we accept no responsibility to any changes made by these external websites.

You indemnify CREATIVE MUM LIFE against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us in connection with any breach by you of these terms and conditions.

Any legal issues arising in relation to the use of this website will be dealt with under the laws of Queensland, Australia.  Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.


CREATIVE MUM LIFE has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Act 1988.  You supply “personal information” to us when you fill in an online registration form, subscribe to our email newsletters, submit postings or comments, or email us.

We will never give your personal information to any individual or company for commercial purposes.

You must ensure that your personal information in the Marketplace is not false, inaccurate, misleading, offensive, defamatory, fraudulent.

Copyright and Acknowledgments

CREATIVE MUM LIFE reserves all intellectual property rights, including all content within the CREATIVE MUM LIFE website. You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website in any form without the express written consent of CREATIVE MUM LIFE.

By joining CREATIVE MUM LIFE, our businesses give us the right to use any image on their website in an effort to highlight specific products and direct users back to their website.  It is the responsibility of each business to ensure that they have the right to use and publish all images on their website. CREATIVE MUM LIFE will not be responsible for any copyright or trademark issues of images supplied to us from businesses.


If you act in any way which contradicts these terms and conditions, CREATIVE MUM LIFE has the right to terminate your membership without warning and may refuse any and all current or future use of the website.

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